Privacy Notice

Last updated: December 2024

1. Introduction

Visively ("we", "our", "us") is committed to protecting your privacy. This Privacy Notice explains how we collect, use, and protect your personal information when you visit our website or use our services.

2. Data Controller

Visively is the data controller responsible for your personal data. We are registered in England and Wales (Company Number 14390058).

3. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, and company name when you contact us or submit a form.
  • Technical Data: IP address, browser type, and device information collected automatically when you visit our website.
  • Usage Data: Information about how you use our website, including pages visited and time spent on the site.

4. How We Use Your Information

We use your information to:

  • Respond to your enquiries and provide our services
  • Improve our website and user experience
  • Send relevant communications (with your consent)
  • Comply with legal obligations

5. Legal Basis for Processing

We process your personal data based on:

  • Your consent
  • Performance of a contract
  • Our legitimate business interests
  • Compliance with legal obligations

6. Data Sharing

We do not sell your personal data. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent at any time

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

10. International Transfers

Your data may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place for such transfers.

11. Contact Us

For any privacy-related questions or to exercise your rights, please contact us at hello@visively.com.

12. Complaints

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

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